Delivery and return policy

Payment

You can easily pay online, just enter your name and email us your details and home address to info@gsonshop.com and we will send the strap to you as soon as possible.

Shipping fee

Shipping methods

We use reliable shipping services such as PostNord to ensure that your products are delivered safely and on time.

Restrictions
Currently we only take manual requests for shipping. contact us at info@gsonshop.com

Delivery time
Estimated delivery time is approximately 5-10 working days. If an ordered item is not in stock, we will notify you of the estimated delivery time to approve a later delivery or cancel the order.

Delivery delays

Delivery delays may occur, for example when a supplier is unable to fulfill its delivery obligations to us. If this occurs, we disclaim responsibility for any damages caused by the delay. We always inform the customer if the delivery time deviates significantly from the one we have specified

Return policy

If you are not satisfied with your purchase, you can return the product within 30 days of the delivery date for a full refund or exchange. The product must be in original condition, unused and in the original packaging.

Return process and exchanges
Contact us at info@gsonshop.com to initiate a return or exchange a product. We treat exchanges as separate orders and will refund you for the returned product once we receive it.

Defective or incorrect products

If you have received a defective or incorrect product, please contact our customer service immediately at info@gsonshop.com with your order number and a description of the problem. We will provide instructions on how to return the product and send a replacement at no additional cost.

Force majeure

GsonShop is exempt from liability for failure to fulfill any obligation in this agreement if the failure is based on circumstances that can be considered force majeure. Such circumstances include government actions, new or amended laws, labor disputes, blockades, strikes, fires, floods, sabotage, major accidents, or other government decisions that adversely affect the market and products.

Disclaimer

GsonShop reserves the right to make typographical errors and changes to technical data beyond our control. It can be difficult to accurately reproduce color shades on, among other things, textiles and other products. If you have any questions, you are always welcome to contact us by email at info@gsonshop.com.

This information text was last updated on 2024-06-10 and may change. Changes are published on our website.